Computer Networks – How Does A Small Business Protect Itself | Brian’s Story

Computer Networks – How Does A Small Business Protect Itself.

Let’s meet Brian, the owner of a successful Estate Agents on the South Coast has just had a call from
his senior administrator,

“something is wrong with the system this morning, it’s taken
about twenty minutes to load and now is running really slowly”.

Once the system comes up, there are several databases not working and the customer management
software is empty of data.

Brian is out on important client meetings this morning and he has no time to deal with this, several swear words are heard by his senior admin through the handsfree kit

It’s until later in the week the extent of the problem dawns. The business systems have been hacked over the weekend. Someone clicked on a link and that was it.

  1. He has an immediate Data Protection breach and he will need to notify every customer
    that their personal data has been compromised/stolen.
  2. He can’t contact anyone on his to do list as the contact details held in his systems
    are not available.
  3. Completions that are due this week and next have not been invoiced, but who are they?
    An message on all of the machines on the network are showing a strange error message,
    asking for him to call an overseas number and have his credit card to hand.
  4. Already a couple of tenants have been in touch wanting to know about repairs. With no system they can’t be helped.
  5. He calls his occasional tech support guy who confirms he has Ransomware on his system,
    and without payment of £1500 he will not get access to any of the office data.
  6. The last backup is over a month out of date, it’s only done when someone remembers.

There you have it, Brian’s problem is more extensive than he thinks.

The costs of recovering from this are going run into many thousands.

£1500 cost of paying the ransom.
£1000 cost of writing to all of his clients letting them know of the breach.
£ 100 Bank charges for late payment due to invoices not going out on time.
£?? Loss of sales
£400 Technical support
£?? Salary and office expenses

Where does it all end?

Logic 1st can solve all of these problems in advance of them becoming a problem. We’ll help you implement solid and proven solutions for your business, and we do with a smile, good grace and at a fixed price.

  • Backup
  • Anti Hacking Packages
  • Staff training and conventional support.

Don’t be like Brian, call John today.

Tel. 01273 784900 (option 2)